Today’s leading brands, global enterprises and social media platforms trust Crisp to deliver a suite of early-warning risk defense, intelligence and compliance solutions for:
We partner with Board Members and C-suite executives to defend their corporate reputations, helping them to mitigate risks that emerge online before they damage business operations and market value.
We partner with Brand Communications visionaries charged with defending the brand reputation of their enterprises, enabling them to rapidly respond to damaging incidents and issues before they become a full-blown crisis.
We partner with digital marketing teams to deliver world-class monitoring and moderation of social media pages and social advertising campaigns, protecting them from harmful content and bad actors intent on disrupting consumer engagement.
We partner with compliance teams to ensure social media activities meet their regulatory obligations, preventing internally and publicly-generated content from violating industry standards for legal and appropriate online engagement.
We partner with pharmacovigilance and drug safety teams to keep their social media presence safe and compliant, detecting potential Adverse Events on brand-sponsored social media pages, advertisements and social listening platforms.
We partner with corporate security teams, empowering them to identify and rapidly respond to online threats made against company executives, employees, assets and public events.
We partner with trust and safety teams to ensure they are the first to know about new online harms before they reach their platforms, defending the integrity of their channels and ensuring the safest online experience for users.
For a family-friendly brand, the margin of error for allowing harmful content to appear on its social media channels was zero.
In recent years a number of high-profile luxury fashion brands have found themselves at the center of controversy, especially on social media.
Unfortunately, the traditional monitoring tools the company had in place couldn’t provide the defense needed to prevent them from becoming a public safety or brand reputation issue.
When these risks surface online they not only disrupt business operations, they can also erode brand trust.
Failure to remain compliant with these standards can result in fines, the shutdown of marketing activities and increased industry regulations.
Their team quickly realized that despite its best efforts, bad actors would stop at nothing to forward their own malicious agendas.
As the popularity of the game expanded and new users joined, threats to players started to evolve dramatically.
The rapid growth of social media engagement programs quickly overwhelmed compliance teams.
What started as a successful campaign launch, quickly put the agency’s client relationship at risk.