Crisp provides the fastest and most precise detection of critical issues, enabling a brand’s rapid response to limit, or even prevent a crisis
Protecting global brands, media publishers and social platforms
Crisp is a global team of social media risk experts specializing in linguistics, moderation, psychology, data protection, law and regulation.
Crisp is a cutting edge social media detection and crisis monitoring firm. Our world-leading technology is trusted by the world’s best-known brands and social media platforms to provide the fastest and most precise detection of critical issues and crises.
The company was established in 2005 by Adam Hildreth, an entrepreneur within the online gaming and social media space, who realized the risks of user-generated content for social platforms, brands and children needed a new approach to solve the problem at scale. Initially, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online threats. However, as organizations began utilizing social media as their new homepage and to engage customers, Crisp evolved its offer to help brands manage risks on their own social media channels and the wider social web.
From luxury and media, to pharmaceutical and FMCG companies, Crisp is entrusted to protect over $3.2trillion of market capitalization. By monitoring both social media channels and the wider web 24/7, we ensure that a brand is immediately alerted to an emerging issue and can therefore take control of every situation. This can not only protect brands from damage to reputation and value, but protect the lives of millions of people.
Although the online world can be unpredictable, Crisp can prepare you for any issue that arises there. By being alerted to an emerging issue, you can not only emerge unscathed, but stronger.
Our Board of Directors and
CEO and Founder
VP Crisis Intelligence
SVP Engineering and Operations
Head of Customer Success
VP Organizational Development
Head of Program Management
Head of Marketing
Manager of Professional Services and Onboarding