Protecting Brands and Social Platforms
A global team of social media risk experts specializing in linguistics, moderation, psychology, data protection, law and regulation
Crisp is the global authority on social media risk. The company has been protecting global brands and social platforms from the risks posed by social media for over ten years. Our clients include brands in luxury, fashion, media and FMCG, as well as organizations in highly regulated industries such as finance, healthcare and alcohol.
The company was established in 2005 by Adam Hildreth, a serial entrepreneur within the online gaming and social media space, who realized the risks of user generated content for social platforms, brands and children needed a new approach to solve the problem at scale. Initially Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyber bullying and other online threats. However, as organizations began utilizing social media as their new homepage and to engage customers, Crisp evolved its offer to help brands manage risks on their own social media channels and the wider social web.
Today, Crisp protects hundreds of globally recognized brands. We work with the world’s largest media and entertainment business; five of the top ten luxury and fashion brands; the largest pharmaceutical company, and the top two soft drinks brands in the world. Crisp moderates thousands of social media channels with a combined total of over 1.3 billion fans. We deal with three billion pieces of content every month, identifying risks across images, videos and text in over 50 languages.
Our Board of Directors and Management Team
CEO & Founder
Head of Moderation, Trust and Safety
SVP of Engineering and Operations
Head of Customer Success
Head of Programme Management
Head of Marketing
Manager of Professional Services and Onboarding
Head of PR and Content