We are Crisp
The world is changing, but our vision of helping to create a digital world that is
safe for everyone is more than 17 years in the making.
Our journey
Throughout our journey we’ve trained our AI technology to discover and track the risk signals embedded within digital chatter to be the leading expert in fast, actionable risk intelligence. Today, digital chatter is an essential source of risk intelligence for protecting the global enterprise. We’ve helped digital marketing, communications, trust & safety, security, HR, operations and corporate customers protect their brands, assets and people from reputational damage, security threats and online harms. With Crisp, they are first to know and first to act.
Crisp is founded with a mission to end child exploitation online
Founded by Adam Hildreth, Crisp launches a platform designed to identify online harms against children.
Crisp launches its social media moderation platform
Crisp applies its initial solution to address the emergence and influence of online trolls, bad actors, and hate groups. In addition to securing social networks, apps, and games, Crisp expands to supporting global brands and their digital marketing functions.
Crisp expands to support PR and Communications
Crisp launches a managed digital risk monitoring service and builds a global team of experts available 24/7 who can respond to media and influencer crises within minutes.
Crisp is recognized for its innovation and leadership
Crisp goes on to secure a $25M investment from Baird Capital investment, giving Crisp the opportunity to build on its 100% year-over-year growth and double its headcount.
Crisp expands its AI/HI capabilities
The application of Crisp’s artificial and human intelligence expands to target terrorist, conspiracy, and election interference groups. Crisp configures its solution capabilities to support more dynamic trust and safety efforts.
Crisp becomes a founding member of OSTIA
Crisp joins The Online Safety Tech Industry Association and is cited as a key player in DCMS’ Safer Technology Report.
Crisp targets agenda-driven online groups
As online participation grows due to COVID-19, Crisp targets agenda-driven and fringe groups, managing even broader security and VIP threats and disinformation campaigns around elections and anti-vaccination issues impacting corporate communications, security, HR, and operations teams worldwide.
Crisp acquired by Kroll
The acquisition accelerates Kroll’s digital service capabilities with the leading expert in fast, actionable risk intelligence. Together with Kroll, Crisp carries on its vision, helping to create a digital world that is safe for everyone.
Our story
Now a Kroll business, Crisp was established in 2005 and began by protecting children and teenagers using online games, apps and social networks from pedophiles and child exploitation groups. Since then, our Real-time Risk Intelligence capabilities have expanded to include trolling, hate, media, influencer, terrorist, conspiracy, election interference, bad actor, agenda-driven, fringe and community groups.
As a leading expert in fast, actionable risk intelligence, we have a unique understanding of the risk signals embedded within digital chatter. This expertise is powered by our continuously-trained Risk Intelligence Graph, which helps us to protect our customers’ brands, assets and people from reputational damage, security threats and online harms.
We have spent 17 years training our AI technology to discover and track these risk signals. As a result, Crisp customers get peace of mind, 24/7/365. Today Crisp protects over $6.5 trillion in combined market capitalization for over 1,000 brands. Crisp customers are always first to know and first to act.
Crisp is headquartered in Leeds UK with US offices in Chicago.
Crisp today
$6.5T market cap
Protects $6.5 trillion in combined customer market capitalization
2B+ users
Contributes to the safe, daily online experience of more than two billion users
450M children
Provides a safer online experience for more than 450 million children
650 analysts
Employs a global network of more than 650 risk analysts
50+ languages
More than 50 languages interpreted by native speakers
24/7/365
Coverage anywhere in the world, day or night
Crisp, a Kroll business
Kroll, the leading provider of data, technology and insights related to risk, governance and growth, has acquired Crisp.
Kroll provides proprietary data, technology and insights to help its clients stay ahead of complex demands related to risk, governance and growth. Its solutions deliver a powerful competitive advantage, enabling faster, smarter and more sustainable decisions. With 6,000 experts around the world, Kroll creates value and impact for its clients and communities.
The acquisition of Crisp accelerates Kroll’s digital service capabilities with the leading expert in fast, actionable risk intelligence. Together with Kroll, Crisp carries on its vision, helping to create a digital world that is safe for everyone.
Meet our team
Board of Directors
Adam Hildreth
CEO/Founder and Board Member
Andrew Burke
Executive Chairman/CFO and Board Member
Peter Maude
Chief Technology Officer and Board Member
Executive Team
Emma Monks
Chief Experience Officer
James Geary
Chief Production Officer
John-Orr Hanna
Chief Intelligence Officer
Kevin Fletcher
Chief Data Officer
Michael Stern
Chief Marketing Officer
Paul Dix
Finance Director
Richard Pasewark
Chief Revenue Officer
Extended Leadership Team
Emma Andrews
VP of Business Assurance
Jamie Dearnley
VP of Engineering
Kirsten Brumfitt
VP of People
Malcolm Taylor
VP of Human Intelligence
Rhyan Weston
General Counsel and Company Secretary
Shirley Stackhouse
VP of AI Risk Detection
Stuart Misell
VP of Operations
Partnerships Team
Alan Copeland
VP of Sector
Andrew Jackson
VP of Sector
David Hunter
VP of Sales
Fiona Thornton
Head of Account Management
Jimmie Berry
VP of Sales
Merrill Philips
VP of Sales
Michael Byrne
VP of Sales
Mike Hess
VP of Demand Gen
Naim Halloum
VP of Sector
Sarah Stead
VP of Sector
Interested in joining our team?
Crisp is a recognized industry leader in Real-time Risk Intelligence
We’re honored to have been recognized for our relentless pursuit of excellence in risk intelligence and our pioneering real-time approach, which discovers and tracks the risk signals embedded within digital chatter. Our entrepreneurial spirit remains core to our DNA. Our elite teams inspire us everyday. In other words, we’re just getting started.
Awards
- PRWeek Dashboard 25 - class of 2022
- GP Bullhound Northern Tech Awards Top 15 Fastest Growing Larger Technology Companies
- GP Bullhound Northern Tech Awards Top 100 Fastest Growing Technology Companies
- Business Cloud 100 MediaTech Innovators
- PRWeek Dashboard 25 - class of 2021
- IoD Director of the Year 2020
- Yorkshire Post Business in Excellence Award 2020
- Mills & Reeves Yorkshire Top Tech 20
- Yorkshire Business Desk Business Masters Awards 2020
- Digital Leaders 100
- Sunday Times Tech Track 100 League Table
- Tech Nation Future Fifty
Our commitment
Crisp is helping to
create a digital world
that is safe for everyone
Along with protecting more than $6.5 trillion in combined market capitalization for our customers, our Real-time Risk Intelligence solutions have contributed to the safe, daily online experiences of more than two billion users, covering an estimated 450 million children.
As a founding member of OSTIA, the UK Government-backed industry body of UK companies working toward the common goal of a safer internet for everyone, our influence and network of online safety partners provide a voice of hope for what can be done to advance the cause of online safety.
This commitment extends to our active membership and involvement with INHOPE, the Internet Watch Foundation and WeProtect. We are also a committee co-chair for the World Economic Forum’s Global Coalition for Digital Safety, and have joined the EU Commission’s Permanent Taskforce as a signatory to its Strengthened Code of Practice on Disinformation.
Crisp certifications and accreditations
To demonstrate our ongoing commitment to supporting our employees with their mental health wellbeing, and to bring awareness to this important issue, Crisp has signed the Mindful Employer Charter.
Cyber Essentials is a United Kingdom Government-backed scheme operated by the National Cyber Security Centre that helps organizations guard against cyber attacks.
ISO/IEC 27001 is the international standard for information security. Its Informational Security Management System provides a best practice approach that helps organizations manage their information security by addressing people, processes, and technology.
Our Blog
Latest perspective and curated insights
Growing social media uncertainty increases risks to brand reputation
Activism a growing risk to fashion brand reputation
Pharma communicators predict more crises on the horizon
How online harms will evolve in the metaverse—and what to do about it
Safer Internet Day 2022 marks a sea change for online safety
Stay up to date with our latest news