Crisp Blog

Expert perspective and curated insights from Crisp’s Actor Risk Intelligence.
Protect the Safety and Wellbeing of Your Fashion Influencers

Protect the Safety and Wellbeing of Your Fashion Influencers

For fashion houses, finding audacious ways to grab the attention of fans and consumers means trying to stand out in a crowded social media milieu. One of the most powerful tactics they can use is working with influencers. This is true for many brands, and it brings with it a specific risk: hatred directed at your valued personalities.

The risk in ignoring rising stakeholder expectations

The risk in ignoring rising stakeholder expectations

With environmental, social and governance (ESG) agendas increasingly in the spotlight, companies have been put on notice by an expanded horizon of stakeholder audiences.

Evaluating the real cost of a brand crisis

Evaluating the real cost of a brand crisis

Brand catastrophes—those memorable, monumental events that incur tens of millions to billions of dollars in combined costs and losses—have drawn most of the attention of risk and resiliency experts in the global business community. Until recently.

Your Brand Is at Risk and Everyone Is Watching

Your Brand Is at Risk and Everyone Is Watching

Whether your brand is at risk is not a question of “if”, but “when”. The corporate risk landscape has become a free-for-all where actors originate or accelerate their agendas online through digital chatter to manipulate consumer activism, socio-political divisiveness, social justice action and protests, market disruption and volatility, environmental crises, and the fallout of the global pandemic.

Risk Readiness Now Requires an Actor-Based Intelligence Approach

Risk Readiness Now Requires an Actor-Based Intelligence Approach

When the World Economic Forum (WEF) came out with their Global Risks Report 2021 earlier this year, it highlighted the need for a greater focus on improving risk readiness as a way for organizations to build resilience. In their view, many organizations’ approaches to risk mitigation looked “increasingly outdated,” adding that “in a world of accelerating challenges, static annual documents need to make room for continuous horizon-scanning for early indicators of change and associated timelines for action.”

Risk and Resilience: The Duality of Digital Chatter

Risk and Resilience: The Duality of Digital Chatter

Like two sides of the same coin, digital chatter is a vehicle for certain groups to intentionally or unintentionally harm a brand, and also a vital source of intelligence for communications leaders to stay ahead of issues and mitigate crises.

UK Government Puts Platforms On Notice: Keep Users Safe From Harm While Also Protecting Their Freedom of Speech

UK Government Puts Platforms On Notice: Keep Users Safe From Harm While Also Protecting Their Freedom of Speech

The UK Government just took another meaningful step toward addressing online abuse, drafting a Bill designed to deliver comprehensive legislation across a range of online harms and putting digital platforms on notice, especially social media sites.

Today’s Risk Forecast: Uncertainty With a Chance of Resiliency

Today’s Risk Forecast: Uncertainty With a Chance of Resiliency

Don’t like the weather? In some places they’ll tell you to wait five minutes and it’ll change. The risk landscape isn’t all that different. It changes constantly and the rising frequency of unknown risks makes it difficult to predict when a storm will hit.

Page Spring Seminar Tackles Era of Pervasive Change

Page Spring Seminar Tackles Era of Pervasive Change

Recently I had the pleasure of speaking at the 2021 Page Spring Seminar, the Page Society's largest annual event, which addressed topical and timely issues of critical importance to Chief Communications Officers and other senior communicators.

Safer Internet Day Promotes Online Safety for All

Safer Internet Day Promotes Online Safety for All

The COVID-19 pandemic has touched every aspect of our lives in the past 12 months, including how much we use digital technology and social media. We have turned online to communicate, socialize, learn, and play—with our screen time, in many cases, exceeding our offline activities. 

Harmful Content Takes its Toll on Brands' Social Media Teams

Harmful Content Takes its Toll on Brands' Social Media Teams

Harmful content has always been a necessary evil when engaging directly with consumers. For most brands, it used to be like cosmic radiation from the sun; always there, spiking periodically, but not terribly hazardous at low doses. Then 2020 exploded, releasing Chernobyl-type levels of contamination that have decimated the growth strategies of social media managers.

Protect Against Short Squeezes and Other Coordinated Efforts

Protect Against Short Squeezes and Other Coordinated Efforts

In a move that has now made U.S. national news and gotten the attention of Congress, WallStreetBets, an online agenda-driven group, coordinated purchases that drove up the price of GameStop stock, some 2,000% in less than 30 days. They didn’t stop there, though. They also short squeezed AMC, BlackBerry, and Tootsie Roll, among others. 

Stay up to date with our latest news