
Crisp Blog
Topic: Terrorist Content Online

UK Government puts platforms on notice: Keep users safe from harm while also protecting their freedom of speech
The UK Government just took another meaningful step toward addressing online abuse, drafting a Bill designed to deliver comprehensive legislation across a range of online harms and putting digital platforms on notice, especially social media sites.

Harmful content takes its toll on brands' social media teams
Harmful content has always been a necessary evil when engaging directly with consumers. For most brands, it used to be like cosmic radiation from the sun; always there, spiking periodically, but not terribly hazardous at low doses. Then 2020 exploded, releasing Chernobyl-type levels of contamination that have decimated the growth strategies of social media managers.

Direct threats against brands add new component in reputational risk
Sticks and stones may break my bones, but words will never hurt me. Or...will they?

Someone wants to kill your brand. Just for the fun of it.
If you’re not looking for it, you may never see one red laser dot trained on your brand, but of course, you would notice 10 million of those dots. By then, though, it’s likely too late to avoid harm from an orchestrated, grassroots attempt to take down your brand.

Hatejacking: When bad people target and exploit good brands
Think about who poses a credible threat to your brand. Did you include web-savvy bigots, soft-brained conspiracists, and grifters or opportunists affiliated with the alt-right?

Extremism and its contagion effect on brand reputation
The latest moment of truth for brands on social media has intensified around financial service companies, with consumers threatening to cancel their cards, after Tuesday night’s U.S. presidential debate.
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