This is a brand new role where you can make a real difference here at Crisp!
The role is based on remote working, but flexibility to attend our Leeds office weekly will be key...
In response to Coronavirus, our employees are currently 100% homeworking. Applicants must be in a position to work from their home and have a secure workstation appropriate for home working for an extended period.
Crisp provides 24/7/365 early-warning risk intelligence as a service for leading brands, global enterprises and social media platforms, providing customers with a real-time risk defence, with intelligence and compliance solutions guaranteed to ensure our customers are always the first to know and act.
These risks can take many forms, including activist attacks, hate speech, threats, fake news, false rumours, illegal content, compliance failures and many more.
Fueled by the increased popularity of closed social media groups and messaging apps, this harmful content can now spread virally, at scale before it reaches mainstream media channels. Unfortunately, anyone has the power to create and share harmful content, especially instigators and influencers who distribute millions of new types every day.
Established in 2005 by social media entrepreneur Adam Hildreth, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online harms. This relentless focus on helping to create a digital world that is safe for everyone has been Crisp’s mission from day one. Today that passion extends to working with leading brands, global enterprises and social media platforms.
Crisp currently protects over $4.5 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service and the trust our customers have in protecting their reputational risk.
Many of our teams are in roles which expose them directly to harmful and toxic content. This undoubtedly presents a risk to their mental health wellbeing. As our In-House clinical psychologist you’ll have a broad range of responsibilities. It is key to the success of the individual in this role that you are able to forge relationships based on a high degree of trust and confidence.
You will primarily support employees in frontline roles across different departments with monthly 1:1 appointments.
You will carry out in-depth psychological assessments using a range of methods, including interviews, psychometric and resilience questionnaires, job shadowing, manager interviews, etc.
You'll work in partnership with employees in order to diagnose, assess and manage their conditions. Assessment can be done through a range of techniques including interviews, observation and psychometric testing. Once assessed, you'll provide a treatment plan that may include counselling or therapy such as CBT and EMDR, to be delivered primarily by you, or by accessing an external network of qualified and experienced mental health professionals.
You will also devise and deliver quarterly briefing sessions to teams on emerging topics or themes which emerge from the monthly 1:1 meetings.
You will provide our line managers with mental health first aider training, and set-up systems and processes that ensure that employees have multiple channels to access appropriate help and guidance.
You’ll be responsible for
- Assessing employee needs, abilities or behaviour using a variety of methods, including psychometric tests, interviews and direct observation of their behaviour
- Devising, monitoring and adapting appropriate treatment programmes, including therapy, counselling or advice, in collaboration with external mental health service providers;
- Provide therapy and treatments for issues relating to a range of mental health conditions
- Provision of quarterly briefing session based on emerging themes providing proactive toolkits, mechanisms and tactics to address any mental health concerns before they become an issue;
- Establish best practice processes and procedures for teams, i.e., debriefing sessions.
- Develop and evaluate service provision for employees
- Counsel and support managers
- Provide training to managers on mental health first aid
- Monitor the effectiveness of mental health wellbeing support tools, including Silver Cloud
- Working as part of the HR team on employee wellbeing and retention
- Respecting employee confidentiality and balancing this with business needs for any at risk areas
- ensuring Crisp is at the forefront of employer provider mental wellbeing support
- Supporting the HR team with appropriate tests and interview techniques to ensure we hire the best talent and can competently assess candidate resiliency
- Establishing relationships with line managers and employees
- Nurturing an environment of openness to facilitate dialogue
- Monitoring employees for changes to their mental health, carrying out in depth psychological assessments and delivering or referring for appropriate pathway for treatment
- Maintaining knowledge and skills in professional clinical practice
- Constantly reviewing and iterating upon processes and our wellbeing offering to employees
- Collaboration with internal / external stakeholders
- You should ensure that you undertake personal psychological counselling and reflect on your own practice.
- PhD in Clinical Psychology
- Minimum of 3-5 years’ experience of trauma clinical psychology
- Experience of providing therapies and counselling to blue light services
- You must be registered with Health and Care Professions Council (HCPC)
- Accredited by The British Psychological Society (BPS)
- BABCP Accreditation for CBT
- Minimum of EMDR Europe Practitioner Accreditation for EMDR, Consultant Accreditation advantageous
- A minimum of 3 years operating as a high intensity therapist, providing cognitive behavioural therapy (CBT) and Eye Movement Desensitisation Reprocessing treatment to clients with PTSD, trauma recall and complex issues related to anxiety, depression, self-destructive behaviours including addiction
- An understanding of and deep interest in the complex world of online harms and toxic content, in particular on social media platforms, gaming forums and the wider web.
- Access to clinical supervision of appropriate seniority
Skills and Competencies
- Empathy and a person-centred approach to employees
- Ability to build relationships based on mutual trust and openness
- The ability to recognise your own limitations and respond to difficult situations
- The ability to apply your knowledge of academic psychology and research to clinical problems
- The capacity to be critical and analytical and to work in a self-motivated, independent way
- Excellent communication and interpersonal skills in order to deal with people in distress
- The ability to collaborate with managers, HR and other stakeholders on complex employee matters
- The determination to succeed
- A strong understanding of the profession and the role of a clinical psychologist, and an awareness of current NHS practices.
Please note this role will close on the 10th October.
Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.
We offer an excellent salary and benefits package which includes:
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension / 401k retirement plan scheme
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
If this isn’t enough, our HQ is set in the best offices in Leeds with free fruit delivered every Monday, breakfast order each Friday and a ‘beer’ afternoon as well…plus monthly pizza treats.