Data Analyst

Location: Leeds, United Kingdom

The Role

Crisp provides 24/7/365 early-warning risk intelligence as a service for leading brands, global enterprises and social media platforms, providing customers with a real-time risk defence, with intelligence and compliance solutions guaranteed to ensure our customers are always the first to know and act.

These risks can take many forms, including activist attacks, hate speech, threats, fake news, false rumours, illegal content, compliance failures and many more.

Fuelled by the increased popularity of closed social media groups and messaging apps, this harmful content can now spread virally, at scale before it reaches mainstream media channels. Unfortunately, anyone has the power to create and share harmful content, especially instigators and influencers who distribute millions of new types every day.

Established in 2005 by social media entrepreneur Adam Hildreth, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online harms. This relentless focus on helping to create a digital world that is safe for everyone has been Crisp’s mission from day one. Today that passion extends to working with leading brands, global enterprises and social media platforms.

Requirements

As a Data Analyst, you will be responsible for delivering professional data services; realising maximum value from Crisp data. You will produce reports, dashboards, analysis and insights to a high standard; manage projects to deadlines and communicate clearly and with impact

Directly Responsible Individual

  • Deliver actionable data, analysis and insight to drive company growth.
  • Work self-sufficiently and actively seek out help/knowledge when faced with uncertainty
  • Develop innovative solutions to extract value from data.
  • Own key projects and ensure work is delivered within timescales and to a high standard.
  • Carry out analysis in a transparent, repeatable and robust way.
  • Communicate effectively and work collegiately with both the team and other key stakeholders on progress and results of projects
  • Be an integral part of the data science team
  • Actively engage in transformation as the organisation evolves the services it provides to customers
  • Manage complex dependencies across the organisation to deliver timely service
  • Ability to manage competing priorities.
  • Provide advice on data structure, schema and architecture to provide efficient data services
  • Set up and maintain automated reporting
  • Perform ad-hoc data access, research and analysis requests
  • Analyse and deliver actionable insights from data
  • Manage analytics projects end to end by defining requirements, coordinating with key stakeholders and conducting robust data analysis

To be successful in this role you will need:

  • Critical and analytical thinking abilities with great attention to detail
  • Familiarity with or willingness to learn different analytical programming language
  • The ability to adapt to changes in the team and organisation
  • The drive and initiative to take on more responsibilities
  • Strong ability to scope, organise and complete projects in a timely manner
  • Ability to manage competing priorities.
  • Ability to manage dependencies to ensure projects are delivered on time.
  • Excellent communication and interpersonal skills and have initiative and confidence to use own judgement
  • Excellent ability to build relationships across all levels
  • Willingness to learn new skills and knowledge
  • Provide advice on data structure, schema and architecture to provide efficient data services
  • Set up and maintain automated reporting
  • Perform ad-hoc data access, research and analysis requests
  • Analyse and deliver actionable insights from data
  • Manage analytics projects end to end by defining requirements, coordinating with key stakeholders and conducting robust data analysis yourself
  • Communicate clearly with all stakeholders about data, analysis and insights
  • Establish successful working relationships with all key stakeholders, internally and externally
  • Participate on an on-call and weekend reporting rota as necessary
  • Have the option of being involved in developing data science initiatives

Essential Experience

  • BSc in related subject (or equivalent) or demonstrable relevant experience
  • Advanced ability to manipulate data or experience in SQL
  • Experience in data visualisation
  • Ability to communicate results and technical concepts to a non-technical audience
  • Experience of working in teams and collaborating with others to deliver joint project

Desirable Experience

  • A good knowledge of SQL and Google BigQuery. Any familiarity with ElasticSearch would be a plus
  • Knowledge of programming languages such as Python, Javascript or R
  • Ability to use REST APIs
  • Good understanding and experience in applying statistical concepts
  • Demonstrable experience in a data analytics field
  • Experience working with data visualisation tools, eg cluvio, tableau,

Benefits

Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:

  • Market competitive pay rates based your skills and experience
  • Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
  • 33 days holiday including Bank Holidays (20 days in the US)
  • Critical Illness insurance
  • Life Insurance Cover
  • Healthcare Cash Plan / Healthcare, dental and vision plan
  • An attractive pension / 401k retirement plan scheme
  • Cycle to Work Scheme
  • Employee perks schemes offering discounts, rewards, giveaways and more
  • Subsidised gym membership
  • Mental health wellbeing portal and access to an in-house clinical psychologist
  • Support and provision of supplies to facilitate home working
  • Flexible working opportunities

Statement:

'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.