Digital Threat Lead - Suicide and Self-Harm

Location: Leeds, United Kingdom

The Role

About Crisp

Crisp is a social media safety and crisis monitoring firm, and our technology is used by some of the world’s largest, best known brand and social platforms, to provide fast detection of critical issues and crises. We help companies by spotting fake news and rumours being spread about brands on social media, which can damage sales and impact share price.

We also protect users of social media from harmful and unwanted user generated content, utilising hundreds of analysts and moderators operating 24/7 and in over 50 languages.

The Role

You will be a member of the Threat Intelligence Leadership Team which has accountability for the identification of online harmful social content – through a range of intelligence assessment processes, enabled by a combination of AI and Human Intelligence Teams

A successful candidate will be required to be customer facing, supporting weekly assessment and development meetings. They will be responsible for leading their team area – eventually acting as the subject matter expert (SME).

Working with both internal and external stakeholder teams, from Crisp for Platforms Executive/ Sponsor level through to a range of analyst and technical teams to ensure that the organisation is aligned to deliver the most effective intel products that our customers and staff require.

The role will require daily operational intel assessment, weekly assessments and also the ability to organise specialist project teams to produce a range of Operational and Strategic Intelligence Report products.

In your role you will work alongside Head of Delivery for Intel – but also our Crisis Monitoring teams and specialist alerting functions within the Organisation.

The “What”

In the role of Suicide and Self-Harm Senior Analyst you will be responsible for:

  • Daily Intelligence Submissions – focused on Suicide and Self-Harm challenges
  • Weekly Threat Intel delivery linked to this topic area wider areas
  • Production and Delivery of specialist client Intelligence requests
  • Identification of current and future requirements to analytic tools
  • Supporting wider areas of the business to understand current and evolving challenges related to Suicide and Self-Harm across multiple Social Media platforms
  • Develop a broad understanding or suicide and self-harm across multiple geographies and cultures


In order to be successful in this role you will need:

  • Capable of leading multi-discipline analyst teams
  • Producing Operational/ Tactical Intelligence Reports
  • Ability to review large volumes of data and to make assessment
  • Horizon scanning / Forward look assessment to better understand the impact
  • Experience of working in a digital or open source intelligence environments
  • Excellent briefing and presentation skills – Team Wide and Exec Level
  • Excellent people engagement skills
  • Strong focus on organisational skills and structured team delivery
  • Focus on staff welfare and staff development

This role is based in our Leeds office however there will be occasional domestic and overseas travel to support client engagements and emerging client needs

Essential criteria

  • Experience of working in Risk/ Threat Assessment Environment
  • Active Risk Assessment
    1. Open Source Risk Assessment
    2. Technical Risk Assessment
  • Policing, Social Care, Military or similar experience
  • Having worked with Vulnerable individuals
  • Open Source Intel or Commercial Risk Assessment
  • Experience of working in an investigation environment for Intelligence (or Evidential) production
  • Quality Assurance – with a focus on Intelligence Reporting

Desirable criteria

  • Additional Language experience
  • Experience with Quality Management practices - design, deploy and monitor
  • Experience in Intelligence Lifecycle Management
  • Experience in International operating experience (predominantly US – but not exclusively)


Our rewards are as unique as our culture, and we want to attract the best people and keep hold of them.

Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which include

· 25 days holiday + bank holidays

· Critical Illness

· Life Insurance Cover

· Healthcare Cash Plan.

If this isn’t enough, we are set in some of the best offices in Leeds and have free fruit delivered every Monday, we have a breakfast order each Friday, including ‘beer’ afternoon on Fridays…plus monthly pizza treats !


'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.”