Digital Threat Researcher

Location: Chicago, United States

The Role

Crisp are on the lookout for passionate Researchers that want to help us fight toxic, illegal and criminal content online!

Using a variety of tools, search engines and proprietary technology, you will uncover and report on crucial issues surrounding current affairs that pose risk to social media and platforms in given country. Proactively investigating upcoming ‘potential issues’ with backing of reporting and evaluation of how big of an issue it is / will become if not discovered / dealt with, will be at heart of your daily activities.

This role will require flexibility around working hours as there will be 2 weeks on a late shift, 1 week on an early shift and 1 in every 3 weekends working a late shift.

Due to the current Covid situation, this role will be home based until early 2022, thereafter, it will be based in Chicago with some hybrid working.


  • Bi-lingual - desirable languages are Korean, Thai, Urdu, Bengali or Tamil
  • Knowledge of Social Media
  • Deep interest and knowledge of current affairs of given language country
  • Investigative skills
  • Natural curiosity
  • Organised
  • High writing and verbal skills (both English and second language)
  • Analytical mindset
  • Problem solver
  • Pro-active


Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which includes:

  • Market competitive pay rates based your skills and experience
  • Discretionary bonus scheme
  • 20 days holiday and 10 Federal holidays
  • Critical Illness insurance
  • Life Insurance Cover
  • Medical Insurance
  • 401k retirement plan scheme
  • Cycle to Work Scheme
  • Employee perks schemes offering discounts, rewards, giveaways and more
  • Subsidised gym membership
  • Mental health wellbeing portal and access to an in-house clinical psychologist
  • Support and provision of supplies to facilitate home working
  • Flexible working opportunities

About Crisp

Crisp provides 24/7/365 early-warning risk intelligence as a service for leading brands, global enterprises and social media platforms, providing customers with a real-time risk defence, and with intelligence and compliance solutions guaranteed to ensure our customers are always the first to know and act. These risks can take many forms, including activist attacks, hate speech, threats, fake news, false rumours, illegal content, compliance failures and many more. Fuelled by the increased popularity of closed social media groups and messaging apps, this harmful content can now spread virally, at scale before it reaches mainstream media channels.

The relentless focus on helping to create a digital world that is safe for everyone has been Crisp’s mission from day one. Today that passion extends to working with leading brands, global enterprises and social media platforms.


'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.”