Facilities Co-Ordinator

Location: Leeds, United Kingdom

The Role

About Crisp

Crisp provides 24/7/365 early-warning risk intelligence as a service for leading brands, global enterprises and social media platforms, providing customers with a real-time risk defence, and with intelligence and compliance solutions guaranteed to ensure our customers are always the first to know and act. These risks can take many forms, including activist attacks, hate speech, threats, fake news, false rumours, illegal content, compliance failures and many more. Fueled by the increased popularity of closed social media groups and messaging apps, this harmful content can now spread virally, at scale before it reaches mainstream media channels.

The relentless focus on helping to create a digital world that is safe for everyone has been Crisp’s mission from day one. Today that passion extends to working with leading brands, global enterprises and social media platforms.

We are now looking for a Facilities Co-Ordinator to join our team in Leeds. This is a vital role which manages the day-to-day running of the office. It is a customer focused role with the customer being the business, in which use of initiative is of upmost importance.

Main responsibilities;

  • Conduct regular preventative health and safety and general office checks, maintaining clear records of checks and findings
  • Work with Technology to quickly address and resolve any issues within the meeting and huddle rooms found during office checks
  • Maintain a tidy office environment, working with colleagues on maintaining clear desk policy
  • Work with building maintenance, cleaners and external vendors to maintain spotless environment and arrange for repairs and maintenance relative to office furnishings, fixtures, equipment, space and services
  • Carry out new joiner inductions, greeting colleagues to the office environment professionally
  • Work with Physical Security team to issue access cards to new joiners and replacement cards where applicable and have cards cancelled for leavers
  • Respond to emails and messages in an efficient and professional manner
  • Refreshment, milk and fruit orders and distributions at the Leeds offices
  • Maintain Fire Warden and First Aider qualifications

Requirements

  • Excellent organisational skills
  • Strong, professional communications and interpersonal skills (both written and verbal)
  • Possess a good understanding of high-quality customer service
  • Computer literate with good knowledge of Microsoft Office, Google Workspace and Slack
  • Well-presented, with a professional approach at all times
  • Enthusiastic team player
  • Willing to be trained across the full range of duties carried out by the Facilities team and to provide cover for other roles within the Facilities team when required
  • Positive attitude and proactive approach
  • Self-motivated and creative
  • Strong ability to multi-task several duties in a fast-paced, deadline sensitive environment
  • Ability to complete daily tasks in a timely manner
  • Good time keeping
  • Willing to work unsocial hours and weekends when required

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which includes:

  • Market competitive pay rates based your skills and experience
  • Discretionary bonus scheme
  • 33 days holiday including Bank Holidays
  • Critical Illness insurance
  • Life Insurance Cover
  • Healthcare Cash Plan
  • An attractive pension
  • Cycle to Work Scheme
  • Employee perks schemes offering discounts, rewards, giveaways and more
  • Subsidised gym membership
  • Mental health wellbeing portal and access to an in-house clinical psychologist
  • Support and provision of supplies to facilitate home working
  • Flexible working opportunities

Statement:

'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.”