Generalist Analyst - Mis/Dis Information

Location: Leeds, United Kingdom

The Role

We are growing our Human Intelligence Team! Its an extremely exciting time to join us here at Crisp & although we are currently working from home full time, our company is very much continuing to thrive and we are now looking for a Generalist Analyst to join us who can speak either Russian, Arabic or Portuguese to work within our Mis/Dis Information team.

In response to COVID -19, these roles will be WFH full time until mid 2021. Applicants therefore must be in a position to work from their home and have a secure workstation appropriate for home working for an extended period. You will be working 5 days over 7 which will include weekends and bank holidays and be required to work flexible shift patterns in core hours.

Leading global brands and social platforms trust Crisp for Social Media Safety, safeguarding their share price and reputation by guaranteeing they are always the first to know. Which means they are always the first to act.

By combining Artificial and Human Intelligence, Crisp’s Extended Intelligence delivers 24/7/365 safety by continually fighting the weaponization of communications from whoever the source, whatever the language and whichever the online harm.

Crisp tracks and understands what ‘Bad Actors’ are saying to build accurate profiles and use predictive and behavioural analytics to identify trends and identify the “unknown unknowns”. Crisp’s proprietary technology then does the heavy lifting by scanning the web continuously, capturing billions of pieces of data on this select cohort of individuals.

Crisp currently protects over $3.6 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service, and the trust our customers have in us to deliver that service.

If you know and understand Brand crisis, and are interested in helping us identifying potential risks, that have reputation impact, in near real time, then get in touch!

Using a variety of tools, search engines and proprietary technology, you will uncover and report on social media crisis situations, in real time, as it unfolds. You will respond to trends emerging from social media users, news publishers, law makers, brand ambassadors, as well as produce crisis topic intelligence reports for the largest brands on the planet, before, during and after a social media crisis.

You will work with our team of world leading AI experts to further analyse techniques being used to detect emerging social media crisis.

This is truly an exciting time to join Crisp and help us shape our Brand Crisis monitoring service.

Requirements

  • We need someone who is a keen problem solver, with a highly inquisitive nature. You should be open to regular discussions about how something is done, why it is happening and where to look to identify crisis early in the cycle.
  • You should have a genuine interest in researching topics, and be proactive in finding the problems before they become a real crisis for brands.
  • Fluency in Russian, Arabic or Portuguese is a must.

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and keep hold of them.

Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which include;

  • Market competitive pay rates based your skills and experience
  • Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
  • A generous option allocation
  • 33 days holiday including Bank Holidays (20 days in the US)
  • Critical Illness insurance
  • Life Insurance Cover
  • Healthcare Cash Plan / Healthcare, dental and vision plan
  • An attractive pension / 401k retirement plan scheme
  • Cycle to Work Scheme
  • Employee perks schemes offering discounts, rewards, giveaways and more
  • Subsidised gym membership
  • Mental health wellbeing portal and access to an in-house clinical psychologist
  • Support and provision of supplies to facilitate home working
  • Flexible working opportunities
  • Statement:

    'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.