Head of Content Marketing

Location: Chicago, United States

The Role

Since being founded in 2005 Crisp has experienced rapid growth - in the last 2 years we have grown our headcount by over 60% year on year, and this year we plan a further 50% growth. Our revenue and customer base has also grown exponentially as more household names and global brands join our impressive roster of customers.

This accelerated growth has been amplified by a prevailing trend in the marketplace: The weaponization of communication. The proliferation of social media has unleash a new range of capabilities for individuals with varying degrees of internet savvy to do harm to society, democracy and now brands. With companies more publicity exposed online, protecting their brand reputation and market value has now become a board- level issue and a C-suite responsibility.

Global brands, and social platforms, trust Crisp to safeguard their share price and reputation by guaranteeing they are always the first to know about harmful content, which means they can be first to act with the intelligence they need to make the next best decision for their business.

By combining Artificial and Human Intelligence, Crisp’s Extended Intelligence delivers brand-specific, continually-tuned 24/7/365 safety from harmful content. This combination of AI and HI means harmful content is escalated within minutes to our customers with no false alarms, along with the added assurance of C-level peace of mind.

Crisp currently protects over $3.6 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service, and the trust our customers have in us to deliver it.


Crisp is writing the next chapter on preserving brand reputation in the era of weaponised communication. The Head of Content Marketing will be pivotal in shaping that narrative. This role will report the Chief Marketing Officer and be charged with articulating our story across paid, owned and earned channels.

Specifically, this role is responsible the developing thought leadership pieces to build the Crisp brand, prospect and sales materials to support lead generation activities, and content to fuel Crisp’s owned brand channels. This includes creating content for digital, social and traditional formats that break through the clutter to deliver a superior brand experience.

The ideal candidate has experience writing compelling stories that resonates with C- level stakeholders. They have assembled a dynamic portfolio of relevant content that follows channel best practices. They have a proven track record of developing original story angles that inspire the need for new data findings on a subject.

Crisp is proud to be based in Leeds, England, with offices in the US. This role will engage with a cross-continent internal team, and experience occasional travel. If you share our passion for keeping brands, platforms, and society safe from the weaponisation of communication, let’s talk!


Aside from the feel good factor of working in a business like Crisp, and being part of the fight against the weaponisation of communications, we offer the following:

  • Competitive salary benchmarked against local market rates
  • Progression opportunities including training and development
  • 25 days holiday
  • Opportunity to earn bonus based on personal and company performance
  • Pension
  • Life assurance and critical illness
  • Season ticket loans
  • Subsidised gym membership and free yoga
  • Private healthcare via a cashplan offering
  • Free fruit and a Friday breakfast of your choice, monthly pizza and drinks