Head of Lead Generation

Location: Chicago, United States

The Role

Since being founded in 2005 Crisp has experienced rapid growth - in the last 2 years we have grown our headcount by over 60% year on year, and this year we plan a further 50% growth. Our revenue and customer base has also grown exponentially as more household names and global brands join our impressive roster of customers.

This accelerated growth has been amplified by a prevailing trend in the marketplace: The weaponization of communication. The proliferation of social media has unleash a new range of capabilities for individuals with varying degrees of internet savvy to do harm to society, democracy and now brands. With companies more publicity exposed online, protecting their brand reputation and market value has now become a board- level issue and a C-suite responsibility.

Global brands, and social platforms, trust Crisp to safeguard their share price and reputation by guaranteeing they are always the first to know about harmful content, which means they can be first to act with the intelligence they need to make the next best decision for their business.

By combining Artificial and Human Intelligence, Crisp’s Extended Intelligence delivers brand-specific, continually-tuned 24/7/365 safety from harmful content. This combination of AI and HI means harmful content is escalated within minutes to our customers with no false alarms, along with the added assurance of C-level peace of mind.

Crisp currently protects over $3.6 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service, and the trust our customers have in us to deliver it.


We’re looking for a hungry marketing professional to set our lead generation efforts on fire. Crisp has experienced rapid growth in recent years, but we’re just getting started. This role will be pivotal to our next chapter of expansion. The Head of Lead Generation will report the Chief Marketing Officer and be charged with evangelizing growth at Crisp.

Specifically, this role is responsible for the identification, delivery, and evaluation of lead generation programming. This includes digital marketing activity, like LinkedIn, media partnerships and SEO/SEM, as well as offline marketing activities, like events, conferences, speaking engagements, round tables and direct mail.

Keeping brands safe from the weaponisation of communication is now a board-level issue and a C-suite responsibility, so we’re seeking an individual with experience targeting C-level (non-technology) stakeholders. We’re working with globally recognized brands, so the individual in this role needs to demonstrate an ability to come up with creative ways to generate leads for a high-value service. In other words, Crisp is not a SaaS platform, so our lead generation efforts do not follow that playbook.

Crisp is proud to be based in Leeds, England, with offices in the US. This role will engage with a cross-continent internal team, and experience occasional travel. If you share our passion for keeping brands, platforms, and society safe from the weaponisation of communication, let’s talk!


Aside from the feel good factor of working in a business like Crisp, and being part of the fight against the weaponisation of communications, we offer the following: • Competitive salary benchmarked against local market rates

• Progression opportunities including training and development
• 25 days holiday
• Opportunity to earn bonus based on personal and company performance
• Pension
• Life assurance and critical illness
• Season ticket loans
• Subsidised gym membership and free yoga
• Private healthcare via a cashplan offering
• Free fruit and a Friday breakfast of your choice, monthly pizza and drinks