Specialist Analyst (Discovery)

Location: Leeds, United Kingdom

The Role

The role of Specialist Discovery Analyst will be responsible for maintaining ontology and graph health as well as feeding the ontology through data entry, QCing data and providing support and training to the wider HI team around data entry requirements.

This position will play a key role in assisting the Senior Discovery Analyst in researching, identifying, investigating and documenting information to be used as intelligence for key stakeholders and the wider Human Intelligence Team.

Main responsibilities:

  • Research and track a range of bad actors to build up intelligence pictures, identifying potential targets through a range of sources, including AI (Artificial Intelligence) Human Intelligence (HUMINT) and Open Source (OSINT) and SOCMINT (Social Media Intelligence)
  • Use of innovative methodologies to collect data from social media platforms and is able to navigate multiple platforms and their access requirements etc.
  • Use deep and dark web to horizon scan for new risks/threats
  • Collate and validate intelligence, evaluating the reliability of sources and credibility of information
  • Use static and dynamic analysis techniques to contribute to reporting, and our knowledge base
  • Use various analytical techniques to assess and interpret intelligence data and be able to write complex queries, do Boolean searches etc.
  • Liaise and collaborate with colleagues to gather further information to piece together the whole picture
  • Develop relationships with customers to understand their intelligence requirements
  • Produce well-written, well-structured, timely communications and assessments in clear English, with minimal support that meet the requirements of stakeholders
  • Make informed decisions based on knowledge gathered from a range of subject matter expertise across a range of behavioural or reputation risks
  • Aid in the production of information needed for senior leadership to inform business propositions



  • Data Entry + Amendments
  • Ontology Maintenance
  • Graph Health and data alignment
  • Support for HI analysts re data entry [google doc/UI tooling support]
  • Training documentation and upkeep
  • QCs + Quality Assurance Investigations


  • Cyber/technical background with the ability to research and understand technical elements of online platforms/tools
  • Knowledge and experience working in a social media risk research/ intelligence environment
  • Experience using graph technology or data visualisation software to analyse and manipulate quantitative data
  • Experience of Python Scripting
  • Ability to analyse and manipulate large data sets to condense into a meaningful report
  • Familiar with Salesforce to assign, update and review cases

Skills & Competencies:

  • You’ll have strong knowledge and expertise of the technical aspects of online platforms, and how they can be exploited
  • You will be working on critical and high-risk incidents, so you’ll need to be a natural problem-solver who can prioritise and identify problems and make quick, sound decisions
  • Flexibility and creativity are key, as is a keen interest in data analysis and exploitation
  • You’ll also have a passion for learning and enjoy sharing your knowledge to inform and develop others
  • Enjoy working with a large range of data – analysing, distilling & interpreting it to produce insightful and impactful reports for our customer, use of I2 like presentation tools is desirable.
  • You will be a vital part of a multi-faceted team; needing strong collaboration and negotiation skills, plus a talent for communicating clearly and succinctly, including providing constructive feedback to peers.
  • Able to think holistically to aid decisions on prioritisation based on business needs


Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which includes:

●33 days holiday including Bank Holidays

●Critical Illness

●Life Insurance Cover

●Healthcare Cash Plan

●An attractive pension

●Cycle to Work Scheme and Commuter Loans to help your journey to work

●Employees perks with freebies, discounts, rewards and more

●Free yoga classes twice a week

●Subsidised gym membership

About Crisp:

Crisp’s mission is to protect Global Brands, children and social platforms from Social Media risk. At Crisp we believe that everyone should be safe from unwanted User Generated Content online. We are a high growth company that already works with and protects the world’s biggest brands and social platforms.

Crisp comprises hundreds of expert consultants in linguistics, moderation, psychology, data protection, law and regulation supported by world leading proprietary software and empowered by knowledge and expertise to intervene decisively to protect brands from social media risks in minutes, 24/7 across the globe.


'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.