
Crisp research and downloads

Brands at Risk: Why brand communities are the new battleground for reputation
Harmful content has found a home on brand-sponsored social media channels, threatening brand reputation and undermining social media advertising. Learn more in this ground-breaking report.

Reputation Malfunction: How digital chatter puts fashion brands at risk
Digital chatter can inflict irreparable damage to a fashion brand's tangible and intangible assets, especially its reputation. Learn more in this groundbreaking industry report.

Communications Leaders Risk Survey
Digital chatter has accelerated the risk landscape for pharma brands. Our latest survey reveals which risks pharma communications leaders are most concerned about, and how the risk signals embedded within digital chatter can protect their brands from reputational damage.

How societal issues, stakeholder capitalism, and social media are transforming today’s risk landscape
Corporate leaders are conscious that a wider spectrum of stakeholders—some well intentioned and others not—is originating and amplifying a higher frequency of unpredictable risks online, leading to more crises and having a measurable impact on the bottom line.

Adverse event detection with zero misses guaranteed
Pharma social media activity is rising as brands interact more online with consumers who actively engage in conversations about treatments that impact their health and wellbeing.

The Total Economic Impact™ of Crisp executive summary
Forrester found that Crisp’s actor-centric risk intelligence allows brands to mitigate risk, improve efficiency, and prevent crises based on interviews with four customers as shown in the following three-year risk-adjusted financial analysis.