Emma is the chief experience officer at Crisp and a leading voice in the area of risk intelligence. For the past 20 years, she has lectured on brand reputation, crisis management, online harms, and social media compliance. She regularly counsels globally recognized brands on crisis management and holds a CIPR Specialist Diploma in Crisis Communications. Emma remains committed to helping make the digital world safe for everyone, especially kids. She proudly represents Crisp as a member of the board of the Family Online Safety Institute (FOSI.org).