Social Media Moderation and Community Management
Crisp protects your social media pages, sponsored ads, discussion forums and social competitions round the clock, so your brand enjoys complete online brand safety
Moderating your brand’s social presence
Inappropriate comments, gore videos, scams and profanities can appear on your brand’s social media pages or sponsored ads any time, day or night.
Internal teams struggle to provide round-the-clock protection, can’t always meet spikes in demand or have to be supported by costly agencies.
Clean is Crisp’s 24/7 managed moderation and community management service for brands to protect their social media reputation and brand. We use state of the art technology together with expert human moderation to keep your social channels clean from offensive and inappropriate content 24 hours a day, 365 days a year.
What makes Crisp’s moderation the best in the world?
24/7 risk detection in over 50 languages
Guaranteed 15 minute human response to serious issues 24/7
Global team of human risk analysts ensuring the highest quality service
Integrated with all social channels as well as Facebook and Instagram dark posts and ads
Live dashboards, executive reports and big data analytics suite
Volume based pricing model; only pay when you need us
Check if your brand is already doing enough
Find out if your team’s social media risk strategy is already up to scratch and if your internal teams are following the right moderation procedures by downloading our free Social Media Toolkit now.
Protection for every element of your social presence
Your brand's social strategy encompasses much more than your organically published posts, so our service covers ‘always on’ monitoring and moderation for all your social activities.
Social Media Moderation
Ensure every user generated comment, image and video posted on your social media pages is appropriate for your brand
Social Ad Moderation
Make sure damaging comments are quickly removed from your sponsored social media posts
Discussion Forum Moderation
Keep your brand's forum or comments section safe from trolls, hate speech and profanity
Social Competition Moderation
Ensure only appropriate comments and entries appear on your brand’s social contests and online promotions