Pharmaceutical Community Management

Global pharmaceutical brands trust Crisp for Social Media Safety, protecting their enterprise and brand value from harmful social content by guaranteeing they are always first to know and first to act.

The highest standard in Social Media Safety

Crisp provides guaranteed AE detection and reporting ensuring full compliance on social media. Community management does not equal censorship. Crisp’s team of expert human intelligence analysts review and verify every response to ensure moderated comments don’t generate their own brand crisis.

You need to trust your social presence; top global brands trust Crisp to keep their social media safe.

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We are all over social media

Crisp covers all of your owned media, regardless of its origin. From organic social media channels to paid social posts, we recognize harmful videos, photos and comments. All to keep your brand value 100% protected.

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One integrated Social Media Safety solution

Protecting brand value requires a complete, integrated solution so Crisp’s around-the-clock community management works seamlessly with our crisis monitoring service. We work with you to develop pre-approved responses and engagements that can be deployed in minutes.

Guaranteed brand value protection

Effective Social Media Safety demands around-the-clock community management. Crisp complements your current social media and pharmacovigilance processes, protecting brand value and boosting customer engagement.