Social Media Moderation
Crisp protects your social media pages round the clock, so your brand enjoys complete online brand safety
Why moderate social media?
Your social media pages are often the first interaction a prospect has with your business. It’s also a place for your customers to converse with you, and each other.
Implementing a 24/7, fully accurate social media moderation solution has never been more important for Brands. However, this can be a real challenge. Brands are often restricted by teams operating only during office hours, or by the cost of using agencies to moderate content out of hours or by using tools that miss key risks and still require internal resources to manage and action filtered comments.
Crisp ensures every user generated comment, image and video posted on your social media pages is appropriate for your brand.
Here’s how we help you moderate your
brand’s social media channels
Whether you’re worried about profanities or inappropriate content appearing on the social media pages you manage, or you have a specific risk you need us to detect and moderate, our bespoke moderation service guarantees you:
Crisp moderates each of your brand’s social media pages all day, every day, providing guaranteed risky content detection and intervention within minutes
Nothing gets through
We hide or remove every comment, image and video that’s inappropriate, offensive or spam, or that contains a scam, trolling or hate speech with 99.9% accuracy
Protection in over 50 languages, even at night, weekends and during activity spikes