PR, Reputation and Crisis Monitoring
Crisp monitors social media for mentions of your brand, potential PR crises and other high impact risks to protect your brand reputation
Crisp protects your reputation from serious online risks 24/7
A PR crisis, celebrity or executive scandal, or negative sentiment towards your business can have a massive effect on the reputation of your brand. User generated content mentioning your brand, influencers or products on social media and the wider web poses a potential risk.
A scandal can hit any time of day or night, and go viral fast. Internal teams need a 24/7 service they can rely on to provide real, confirmed alerts fast so they can manage a crisis and mitigate the damage.
Cover is Crisp’s managed digital PR and crisis detection service, providing human escalation for reputation and digital crisis issues within minutes, 24 hours a day, 365 days a year, without false alarms.
Crisp’s Social Media Monitoring service provides complete brand safety
24/7 risk detection in over 50 languages
Guaranteed 15 minute human response to serious issues 24/7
Global team of human risk analysts ensuring the highest quality service
Services tailored to your exact brand risks
We only alert you on real risks that matter to your brand
Instantly scalable when you need us in a crisis
Check if your brand is already doing enough
Find out if your team’s social media risk strategy is already up to scratch and if your internal teams are following the right moderation procedures by downloading our free Social Media Toolkit now.
Non-stop monitoring for every risk
Every comment, image or video about your brand, influencer or product is a potential risk to your company’s reputation, so we review each one in real time, 24/7.
Ambassador and Influencer Monitoring
Find out if celebrities or other brand ambassadors are mentioning your brand online. Quickly identify negative comments from influencers on social media