Keep your platform and users safe

Digital communities provide the perfect platform for a variety of ‘’. As your community grows, the level of inappropriate, toxic and illegal content grows with it. This is difficult and costly to manage in-house.

Over the past decade, Crisp has developed its Combat service for platforms like yours. Our industry leading AI and global team of human risk analysts combine to detect and eliminate all inappropriate content and ‘’.

The service is fully managed end-to-end, from detection of bad actors through to warning and bans.

Crisp delivers a fully managed service which combines patented social risk defense technology with a team of 24/7 risk experts

We start with analytics developed by expert, risk-based data scientists. We apply our leanings from this data to profile users with our software to identify risk behaviours more efficiently. Then we add trained, human analysis to our powerful profiling tools to identify and capture all the bad actors, whilst still delivering the lowest false positive rate in the industry.

This fully managed service guarantees to detect within your community to more than 99% accuracy, and Crisp’s team will take the appropriate actions within 30 minutes, round the clock. For more serious issues, Crisp’s team will escalate by phone or email to the appropriate contact within your company.

Crisp’s data analysts and linguistic teams will continually review the data, manage the rules, and ensure the service is delivering to guaranteed SLAs.

Bad actor detection

Bad actor detection

Real-time machine learning identification of bad actors such as trolls, sexual predators, cyberbullies and terrorist groomers

Multi-lingual cover

Multi-lingual cover

Full Coverage in 15 languages, extended coverage in over 50

Machine and human learning

Machine and human learning

Constant learning from Crisp’s network of social platforms, Capture technology and Crisp’s threat analysis team

Fast and accurate

Fast and accurate

The highest level of machine accuracy for bad actor and content detection, with lowest false positive results

24/7 protection

24/7 protection

Our 24/7 Risk Analyst team reviews serious escalated content such as Sexual Predators, self-harm and threats

“Crisp delivers a fully managed Combat solution which combines patented social risk defense technology with a team of 24/7 risk experts”

Learn more about how we can help protect your social platform