Real-time Bad Actor Detection and Content Moderation
Crisp protects your social network from “bad actors” such as groomers, terrorists, sex pests, bullies, trolls and spammers
Keep your platform and users safe
Digital communities provide the perfect platform for a variety of “bad actors”. As your community grows, the level of inappropriate, toxic and illegal content grows with it. This is difficult and costly to manage in-house.
Over the past decade, Crisp has developed its Combat service for platforms like yours. Our industry leading AI and global team of human risk analysts combine to detect and eliminate all inappropriate content and “bad actors”.
The service is fully managed end-to-end, from detection of bad actors through to warning and bans.
Crisp delivers a fully managed service which combines patented social risk defense technology with a team of 24/7 risk experts
We start with analytics developed by expert, risk-based data scientists. We apply our leanings from this data to profile users with our software to identify risk behaviours more efficiently. Then we add trained, human analysis to our powerful profiling tools to identify and capture all the bad actors, whilst still delivering the lowest false positive rate in the industry.
This fully managed service guarantees to detect within your community to more than 99% accuracy, and Crisp’s team will take the appropriate actions within 30 minutes, round the clock. For more serious issues, Crisp’s team will escalate by phone or email to the appropriate contact within your company.
Crisp’s data analysts and linguistic teams will continually review the data, manage the rules, and ensure the service is delivering to guaranteed SLAs.
Bad actor detection
Real-time machine learning identification of bad actors such as trolls, sexual predators, cyberbullies and terrorist groomers
Full Coverage in 15 languages, extended coverage in over 50
Machine and human learning
Constant learning from Crisp’s network of social platforms, Capture technology and Crisp’s threat analysis team
Fast and accurate
The highest level of machine accuracy for bad actor and content detection, with lowest false positive results
Our 24/7 Risk Analyst team reviews serious escalated content such as Sexual Predators, self-harm and threats
“Crisp delivers a fully managed Combat solution which combines patented social risk defense technology with a team of 24/7 risk experts”