Crisp solutions

Compliance defense

We partner with compliance teams to ensure social media activities meet their regulatory obligations, preventing internally and publicly-generated content from violating industry standards for legal and appropriate online engagement.

Stay safe and compliant

Regulated industries have strict guidelines for social media activities for good reason - they keep users safe and protect the integrity of the enterprise. Violations can result in fines, the shut down of marketing activities and the addition of more regulation. By putting a fail-safe solution in place to identify potential activities that compromise these guidelines, compliance and risk teams gain peace of mind and marketing teams are able to confidently engage consumers online.

How we can help

We've created an industry-specific solution for regulated industries, tailored to the needs of their social media and advertising guidelines to keep users safe from harm and protect marketing teams and their partners from violating internal and regulatory standards. Currently, we specialize in financial services, tobacco and alcohol compliance. We also tailor these best practices and apply our compliance expertise to other industries upon request.

Compliance solutions

Owned social tobacco and alcohol compliance

Ensures responses from users on owned social media channels and reactions to social media content comply with industry regulations governing the alcohol and tobacco industries, and removes content depicting under-age consumption, abuse, misuse or content appealing to children.

Paid social tobacco and alcohol compliance

Ensures responses to social media advertisements comply with advertising regulations governing the alcohol and tobacco industries, and removes content depicting under-age consumption, abuse, misuse or content appealing to children.

Owned social financial compliance

Ensures engagement with users on owned social media channels and reactions to social media content comply with SEC and FINRA guidelines, particularly regarding interactive content supervision to keep conversations compliant and detect any problems, so that corrective actions can be taken.

Paid social financial compliance

Ensures responses from users to social media advertisements comply with SEC and FINRA guidelines, particularly regarding static and third-party content to keep engagement compliant, documented and detect any problems, so that corrective actions can be taken.

Zero misses, guaranteed

By combining human intelligence with expert workflows, we're able to mitigate the risk of content appearing on social media pages and social advertising campaigns that violates internal brand and industry standards, keeping social media activities fully compliant with zero misses. This means peace of mind for compliance and risk teams, and freedom for marketers and agency partners to confidently engage consumers online.

Best-in-class social media compliance

No-miss guarantee

No-miss guarantee ensures monitoring complies with all industry standards

Dedicated analysts

Safety analysts are trained to follow an enterprise's internal regulatory standards

24/7 support

Accessible team members day or night to support enterprise requests or needs

Multi language

Monitoring available in multiple languages

Expert workflows

Rigorous service delivery double checks content and reports anything questionable

Timely reconciliation

Total support for accurate and on-time regulatory reconciliation

Full audit trail

Complete record of content touchpoint from posting to reporting

Tailored reporting

Reporting tailored to the unique processes of compliance and risk teams

Keeping your enterprise safe and compliant

Crisp guarantees to detect all potential violations of regulatory obligations on monitored channels, including owned social, wider web or sponsored advertorial, and tailors this world-class service to each brand’s individual needs. Find out why Crisp is the highest standard in Compliance Defense.